Travel Without Borders: Rewarding Loyalty with Global Freedom Qorus-Infosys Finacle Banking Innovation Awards 2025

Submitted by

imagin (CAIXABANK)

Premium

11/06/2025 Banking Innovation

We envision a bank that travels with its customers beyond borders. That’s why we’ve removed all fees on non-euro currency purchases and international ATM withdrawals for customers over 26 who entrust us with their salary. A proposal that transforms l

Innovation details

Country
SpainCategory
Business Model InnovationKeyword
Customer acquisition & loyalty, Strategy & Business model, Marketing & sales, Payments

Innovation presentation

In an increasingly connected world, customers expect their bank to match their global lifestyle. With Travel Without Borders, we’ve redesigned our loyalty model to offer a real and distinctive advantage: removing all fees on foreign currency purchases and ATM withdrawals abroad using the imagin debit card. This initiative enhances the customer experience, strengthens long-term relationships, and positions us as a bank that truly understands and supports its clients—turning trust into global financial freedom.

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