Commission Panel – Business Portal Qorus-NTT DATA Innovation in Insurance Awards 2026

Project Description – Bradesco Seguros Commission Panel
Concept and objectives: The project was created to improve the experience of the broker business partner by creating the Commission Panel within the Bradesco Seguros Business Portal. The solution was designed to be friendly, simplified and self‑service oriented, consolidating all information regarding commission statements, future postings and performance charts showing monthly trends. The panel facilitates analysis of received commissions and supports brokers in making decisions.

Reasons: The initiative was driven by satisfaction surveys, interviews and broker forums, which pointed to the need for more clarity, agility and autonomy when consulting commission information.

Competitive scenario: In the insurance market, most competitors offer only tables or static reports without interactive resources or consolidated vision. The Bradesco Seguros Commission Panel is unique, the first with this level of sophistication and usability in the sector.

Sources of inspiration: The project was inspired by fluid digital self‑service experiences from other industries (such as banking and e‑commerce), as well as direct broker feedback.

Departments involved:
• TI Holding
• TI Digital
• Operations – CSC – GT&A
• Digital Channels – Broker

Main results to date:
• Expanded self‑service
• Simplified journey with fewer clicks
• Over 30,000 accesses in the first 3 months
• 8,500 brokers directly served
• 50,000 commission information views
• Significant reduction in doubts
• High satisfaction and positive feedback