Self Service Sales for Fostering Growth Qorus-Infosys Finacle Banking Innovation Awards 2026

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Yapi Kredi

Yapı Kredi was established as the first retail oriented private bank in Turkey and now the Bank is the third largest private bank in Turkey as of the end of 2018 with TL 373,4 billion of assets. Yapı Kredi is one of the 10 most valuable brands in Turkey with...

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17/06/2026 Banking Innovation

Every month 5 million calls enter IVR at Yapı Kredi Customer Relations Center. Not only providing self service transactions, we also offer banking products to our customers. In 2025 we sold total 111K products in this channel.

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Self Service Sales for Fostering Growth Qorus-Infosys Finacle Banking Innovation Awards 2026

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Yapi Kredi

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