AI is moving fast, but many banks are still stuck in pilot mode. How can SME banks turn experiments into real business impact? In this session, we’ll explore key insights from recent research and hear how banks can scale AI to transform SME customer engagement, boost efficiency, and manage risks. Together, we’ll look at what it takes to move beyond proofs of concept, build the right foundations, and unlock real value from AI for SME clients. We’ll also discuss the practical steps and success factors that can help banks move with confidence, turning AI into a true driver of growth and innovation in SME Banking.