HICAPS practitioners now accept health insurance cards on iPhone and Apple Watch with Apple Wallet
NAB announced it now offers HICAPS practitioners the ability to accept digital health insurance membership cards in Apple Wallet.
27/07/2021
News
NAB announced it now offers HICAPS practitioners the ability to accept digital health insurance membership cards in Apple Wallet.
The move allows customers to make a health insurance claim by simply holding their iPhone or Apple Watch near any HICAPS terminal in Australia – creating a true digital wallet experience. Customers can also pay for gap payments simply and securely using Apple Pay.
NAB Executive for Business Everyday Banking, Tania Motton said: “We’re excited to offer health practitioners the ability to accept digital health insurance membership cards through iPhone and Apple Watch at all HICAPS terminals across Australia.
“Digital technology is rapidly changing the way merchants receive payments – with more customers choosing contactless over cash. This is an exciting enhancement that will further support those who prefer a more digital experience.
“Claims made using this method help reduce the time spent on manual processing for practitioners due to forgotten plastic cards, while putting money back in customers’ bank accounts quicker,” said Ms Motton.
From today, health fund members of Medibank, Bupa, nib, and GU Health will be able to download their digital membership card from their health fund app and add it to Apple Wallet.
Rather than swiping a plastic membership card, customers now have the option of claiming their benefit by tapping their iPhone or Apple Watch at any HICAPS terminal. Customers will receive real-time notifications about their claim within their health fund’s app.
Security and privacy are at the core of Apple Wallet. When customers add a health insurance membership card to Apple Wallet, the customer identifier number is encrypted during transmission to the terminal and is then only decrypted by HICAPS and then passed on to the customer’s health insurer.
Apple doesn’t receive any information about the health insurance claim as there is a direct, encrypted connection between the user’s device and the HICAPS terminal.
NAB Executive for Business Everyday Banking, Tania Motton said: “We’re excited to offer health practitioners the ability to accept digital health insurance membership cards through iPhone and Apple Watch at all HICAPS terminals across Australia.
“Digital technology is rapidly changing the way merchants receive payments – with more customers choosing contactless over cash. This is an exciting enhancement that will further support those who prefer a more digital experience.
“Claims made using this method help reduce the time spent on manual processing for practitioners due to forgotten plastic cards, while putting money back in customers’ bank accounts quicker,” said Ms Motton.
From today, health fund members of Medibank, Bupa, nib, and GU Health will be able to download their digital membership card from their health fund app and add it to Apple Wallet.
Rather than swiping a plastic membership card, customers now have the option of claiming their benefit by tapping their iPhone or Apple Watch at any HICAPS terminal. Customers will receive real-time notifications about their claim within their health fund’s app.
Security and privacy are at the core of Apple Wallet. When customers add a health insurance membership card to Apple Wallet, the customer identifier number is encrypted during transmission to the terminal and is then only decrypted by HICAPS and then passed on to the customer’s health insurer.
Apple doesn’t receive any information about the health insurance claim as there is a direct, encrypted connection between the user’s device and the HICAPS terminal.
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