We are now at an inflection point, where it seems that not a day goes by without a company announcing their presence in a virtual universe. JPMorgan Chase, HSBC, and American Express, to name a few, are some of the major financial enterprises that have recently joined this trend. Though a virtual universe that is currently used mostly for gaming may appear a strange place for a financial institution, Accenture thinks it will be a crucial place to be in the upcoming years.
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