We put the client at the heart of all the products and services we develop and at the centre of everything we do.
- Our focus is on a ‘digital first’ approach with a human touch, and investing in the seamless integration of our various distribution channels.
- We are working on the further digitalisation of our banking, insurance and asset management services and exploiting new technologies and data to provide our clients with more personalised and proactive solutions.
- Our digital assistant ‘Kate’ is taking this to the next level. We work tirelessly on the ongoing optimisation of our bank-insurance model in Belgium.
- We aim to be more than a provider of pure bank-insurance services.
- As a partner in the climate transition, we are working with other partners on developing housing, mobility and energy solutions. We also continue to focus on financial literacy and entrepreneurship.
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