Cover Genius, a leading insurtech, and Catawiki, the premier online marketplace for special objects, have teamed up to offer embedded shipping protection for unique and high-value items. This exclusive partnership ensures Catawiki sellers can seamlessly access insurance within the online shipping process for both local and international shipments.
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Barney Pierce, interim Chief Business Officer at Cover Genius, expressed excitement about making insuring collectibles during shipment a reality, providing sellers peace of mind for emotionally-charged special objects.
Janet Baireva, Vice President Product at Catawiki, highlighted the collaboration's commitment to enhancing user experience and offering sellers an efficient solution to protect their objects during shipment, fostering customer loyalty.
Embedded protection through XCover
This new insurance solution is integrated into Catawiki’s shipping process via Cover Genius’ global distribution platform, XCover. XCover's streamlined claims process ensures same-day payments or reimbursements on approved parcel claims, supporting more than 90 currencies. Cost-effective by up to 20% compared to traditional carriers†, Cover Genius maintains an industry-leading post-claims Net Promoter Score (NPS) of +65, ensuring satisfied Catawiki buyers.
Sellers can now opt for shipping insurance within the special object submission flow. Choosing the XCover protection solution that fits their needs, sellers benefit from a hassle-free online claims experience, from policy purchase to payout. This comprehensive and efficient global solution supports all types of packages shipped for the diverse special objects available on Catawiki.