Top ways banks can appeal to younger generations

premium
Q+
20/12/2016 Interview
profile picture of Cyndy Hawkins Cyndy Hawkins Nottingham Trent University Learning and Teaching Consultant

Banks need to look at how they can make financial services interesting and educational to win over the younger generation, says Cyndy Hawkins.

A new book edited by Cyndy Hawkins, senior lecturer of Childhood Studies at Nottingham Trent University, raises some interesting points about how consumerism is impacting children and their perception of financial services. We speak with the Rethinking Children as Consumers editor to get her thoughts on how banks can help to educate the younger generation and improve the way they engage with them.

For those that haven't yet read ‘Rethinking Children as Consumers’, can you please provide a brief overview of what it is about?

The book is about rethinking the idea of children as consumers across a much broader spectrum of understandings. For example, traditionally children and young people have been depicted as consumers in a purely commercial sense, in this book we talk about children and young people as significant consumers of services such a health and social care, education and the environment, and explore the links between their rights as citizens in relation to their consumption practices and experiences.

In a nutshell, how is consumerism impacting children today?
 
Due to the marketization of childhood, where children are constantly being bombarded by advertising through billboards, TV and the internet, it is affecting their identity, well-being and self- esteem where they strive to become an ‘ideal type’ in line with media messages conveyed to them and to align with their peers.

This content is reserved for our members

Join Qorus to keep reading

Related news & insights

Open Finance
31/03/2023 Interview

NewTech Friday: Lyyna Insurance & Financial Services – An innovative B2B2C sales platform for single item insurance

Swiss startup Lyyna Insurance & Financial Services is one of the selected startups of the fourth edition of the LHOFT...

Digital Reinvention
30/03/2023 News

U.S. Bank releases 2023 Payments Transformation Report

Survey of finance leaders finds adoption of payments technology is driving consumer loyalty and business profitability.

Sustainability & Regulation
30/03/2023 Article

Current state and ongoing evolution of financial institutions' GRC regimes

With the amended Act on Promoting the Protection of Personal Information fully in effect and a new economic national security...

Digital Reinvention
29/03/2023 Article

Banks finally see innovation as a driver for future revenue

Sarah Kocianski is a fintech and insurtech strategist as well as the leader of the Qorus Open Finance community. She...

Digital Reinvention
29/03/2023 News

TD launches new accessibility tool to drive inclusive online experiences for users

Created by TD Lab, the new tool, TD Adapted Accessibility allows users to individualize their online experience to address accessibility...

Insurance
28/03/2023 News

Agency Revolution leverages mobile AI engine and ChatGPT to launch social media app for the insurance industry

Mobile social selling solution enables insurance agents to automate the creation of personalized social posts with one click.

Digital Reinvention
28/03/2023 Interview

Reshaping banking: Credit Andorra

Santiago de Larrea Teruel, Head of Innovation and Digital Transformation at Crèdit Andorrà, shares their approach to digital transformation, the...

SME Banking
28/03/2023 News

Nextdoor launches new suite of free marketing tools to support small business growth in neighborhoods

Small businesses have unlimited access to events, polls, and video posts to engage local customers.