Generative AI at Bradesco: One step in a long journey

Digital Reinvention
Q+
15/02/2024 Video
profile picture of Rafael Forte Araújo Cavalcanti

Rafael Forte Araújo Cavalcanti

Bradesco

SVP Data , Analytics and AI

Rafael Forte Araújo Cavalcanti, SVP Data, Analytics and AI at Bradesco, focuses on generative AI and the use cases at BIA (Bradeco Artificial Intelligence lab). BIA succeeded in improving NPS and operational efficiency. Rafael concludes his presentation by highlighting the exponential benefits of generative AI in digital transformation.

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