Generative AI at Bradesco: One step in a long journey

Rafael Forte Araújo Cavalcanti, SVP Data, Analytics and AI at Bradesco, focuses on generative AI and the use cases at BIA (Bradeco Artificial Intelligence lab).

Digital Reinvention
15/02/2024 Video
Rafael Forte Araújo Cavalcanti
Bradesco Chief Data and Analytics Officer

Rafael Forte Araújo Cavalcanti, SVP Data, Analytics and AI at Bradesco, focuses on generative AI and the use cases at BIA (Bradeco Artificial Intelligence lab). BIA succeeded in improving NPS and operational efficiency. Rafael concludes his presentation by highlighting the exponential benefits of generative AI in digital transformation.

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