How banks can use AI to transform the customer experience

In partnership with

NGDATA

NGDATA helps brands in data-driven industries, such as financial services, telecom, utilities and hospitality, to drive connected customer experiences. Our AI-powered CDP and Digital Transformation Services put people at the center of every business via Customer DNA, which continuously learns from behavior to deliver compelling experiences for brands across the...

27/05/2020 Study

How AI and machine learning can help banks to become more intelligent by offering them cross-sell opportunities and helping them to deliver a more personalized service to their customers? Efma senior adviser Rudradeb Mitra and our partner NGDATA share their views on this topic more relevant than ever in the covid-19 era.

Xavier Latte, director digital performance and data and Leen Teunen, head of marketing, retail and private banking, both from BNP Paribas Fortis, speak about key things to keep in mind when it comes to AI implementation and management.

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How banks can use AI to transform the customer experience

In partnership with

NGDATA

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