Retail banking in Asia is about to explode. According to the latest figures from McKinsey, Asia will reach over US$900 billion in retail banking revenue by 2020, growing at about 14% per year from 2010.
With this is mind, it’s no surprise that banks across the region are working fast and furiously in a bid to stake their place as a leader in the industry. DBS Bank in Hong Kong and ICICI Bank in India, for example, are heavily backing digital technologies to better meet the needs of their customers and to promote financial inclusion. Bank of Tokyo-Mitsubishi UFJ in Japan, meanwhile, is re-examining its branch network and expanding its capabilities for offering new products such as mutual funds or insurance so that customers can create portfolios with a mix of deposit and investment products. And Bangkok Bank in Thailand is promoting better security through the use of chip cards and also investing in bettering its advisory services.
In this report we take an in-depth look at some of these exciting developments that are taking place across Asia, finding out about the biggest challenges facing retail banks across the continent, and what is being done to meet these challenges.
As well as an extensive collection of interviews and thought leadership articles, you’ll also find a large number of case studies and overviews of the best innovations that are making their mark in this growing market.
Want to keep reading?
You are trying to access premium content, currently reserved for Qorus members only. See all the benefits of joining the world’s leading peer-to-peer intelligence organization in financial services.
