01/12/2022 Conference

  • Discuss how  artificial intelligence  is changing the banking sector.
  • Learn how to turn the  customer experience  of your company, into the most important asset.
  • Debate the difference between  greenwashing  and  green marketing.
  • Discuss with an expert if banks are  metaverse  ready.
  • Explore the topic of  payments  innovations  across the globe.
  • Join us on  Innovation Route  with CaixaBank



Innovation Route


Why Attend

  • Metaverse Case Study

  • Lessons from Failures - with Banking Innovators

  • Sustainability, Open Finance, Digital Reinvention Open Meet-ups

  • Global Experts Speakers from Financial Industry and Out-of-Industry

  • Guided Innovation Route with CaixaBank

  • A Free Access to the Cosmo Caixa Science Museum

Innovation Route Details

Innovation Route

A tour of the last and most innovative CaixaBank's spaces designed for improving customer and employee experience. You will get the full picture and experience different fractures of the innovation projects. CaixaBank's Executives will be your guides. So, do not hesitate to join the Tour and get inspired!


A 1,200-square-meter space located in the heart of Barcelona that was born with the aim of becoming a place of reference for millennials, and which will serve to increase the customer base and link current ones with advantages and discounts on restaurants and activities inspired by the values of the imagin brand.

Insights Center

CaixaBank's center for integrating customer perceptions into business decision-making. As a knowledge hub on the omnichannel user experience, it provides valuable insights to place people at the center of the CaixaBank experience.

All In One

CaixaBank’s flagship branch to cover all CaixaBank customer segments applying a personalized service with the latest technology at the customer’s service. The largest banking branch in Europe.

Practical information

  • Venue

    CosmoCaixa Barcelona

    Science Museum

    c. Isaac Newton, 26

    08022 Barcelona


  • Hotel Suggestions

    You can find hotel suggestions with proximity to the conference venue here.

  • Site Visit Tour

    The Innovation Route - CaixaBank's executives will guide you through their inspiring projects - Insights Center, All In One and imaginCafé.

Any questions?


Join the Qorus

Today, Qorus is a catalyst for reinvention for our financial services members by helping them to go further, be faster and work together.