Cash Management Online Information Services with e-mail Qorus Banking Innovation Awards 2014
TurkeyCategory
Everyday BankingKeyword
Customer service, SME Banking
Innovation presentation
Email alerts are electronic services for your business. Because, you can’t be in the office all the time, Email and SMS alerts are designed to keep up to updated with payments, withdrawals and transactions on your business accounts. There are 18 Cash Management information e-mail service which were sent to the customer. There are also more than 25 e-mail information for Branches. TL/FX Mass Payment File E- mail: The system automatically sent to the customer that your mass payment file reached to the our banking system. TL/FX Mass Payment File upload e-mail: The system automatically sent to the customer that your mass payment file uploaded successfully or your file has some errors. Direct Debit System (DDS)Information e-mails: The system automatically sent to the customer that you have a DDS invoice payment to the main company. The system sent this remind e- mail before 15 days,7 days,1 day and payment date. E-mail includes the amount, payment date, main company name, invoice number. All information e-mails which were mentioned below are applied for Supply Chain Finance, E Signature instruction,check services,swıft messeges,account statement,receipt of custom duties,letter of credits,POS account statements. System automatically sent to the customer when file reached and uploaded. Then sent succecuful upload mail or error details if have.
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