Instagram personal loan campaign Qorus Banking Innovation Awards 2016 - Winner
Submitted by
Fibabanka
Specialized in the areas of Corporate, Commercial, SME & Enterprise, Retail, Agricultural & Private Banking, Fibabanka offers services with adynamic workforce, has approximately 1,600 employees in a total of 66 branches as of October 2019. Became the “Most Loved Bank of Turkey” while improving its service quality based on the...
TurkeyCategory
Digital MarketingKeyword
Social media
Innovation presentation
First and only Instagram loan campaign in Turkey. 7 million people have Instagram account in Turkey and 20 % of them is upper middle income customers. In order to reach those customers we have combined the loan campaign with chance of winning gift voucher to take an attention. We used sponsored ads for promotion with animated video and 3 different posts. We requested followers, who would like to benefit from lower interest rates, to take a picture of what they need and post it with the hashtag #bankamyanimda. 10 participants out of 20, whose pictures had been liked the most, won gift vouchers. Therefore, we wanted to reach out to the right customer base through Instagram where we have been acquainted with an upper- middle segment for our loans. We launched the first campaign in November 2015 and reach 2.5 million Instagram user with 6.2 Million Video Views. Our followers increased 567% and 641 posts with a hashtag of #bankamyanimda were shared. The cost per loan granted through Instagram Personal Loan Campaign has been TRY 190 whereas the standard cost of a personal loan is around TRY 300. The Instagram Loans are 9% of the total consumer loans granted in the same period. We are currently running the 6th consecutive campaign, especially for special days like Valentine’s Day, Bayram and New Year.
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