Isbank's AI-powered Virtual Assistant Maxi Qorus Banking Innovation Awards 2022

Submitted by

İşbank Group

As a result of its historic commitment of contributing to the industry of the country, Isbank has acquired numerous participations over time and has taken part in the establishment of certain industries. Although the Bank has disposed many of these, it still has an extensive participations portfolio. By the end...

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03/10/2022 Banking Innovation
Our AI-powered virtual assistant Maxi has been in our customers’ lives since 2018 with its natural language processing capabilities. With Maxi we ensure that our customers receive one-to-one and personalized service 24/7, either by writing or speaking. Moreover, Maxi have been positioned as a great problem solver.

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