Qorus-Infosys Finacle Banking Innovation Awards 2025

Empowering bank staff with Gen AI powered Knowledge Assistant

Submitted by

Union Bank of India

Logo of Union Bank of India
premium
Q+
11/06/2025 Banking Innovation

About

Blending innovation with impact, our Gen AI helpdesk chatbot streamlines support for bank staff – resolving complex queries with speed and accuracy and redefining internal service responsiveness

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related Content