GenAI Personal Assistant Qorus-NTT DATA Innovation in Insurance Awards 2026
Saudi ArabiaCategory
GenAI Innovation of the YearKeyword
AI & Generative AI, HR & New ways of workingBusiness Line
AssistanceDistribution Channel
Agents, Bancassurance, Brokers, Online / Direct, Partners
Innovation presentation
The Problem:
Teams across legal, contracts, and technology spend significant time on repetitive, manual work such as reviewing documents, validating clauses, and writing test cases. This leads to long turnaround times, inconsistent outputs, and limited capacity to focus on high-value judgment and decision-making. Existing tools are fragmented and do not scale expertise across the organization.
The Solution:
We implemented an enterprise GenAI assistant that supports multiple departments with context-aware assistance. The solution helps draft, review, summarize, and validate work using approved templates, policies, and historical knowledge. Human oversight remains central, ensuring accuracy, compliance, and trust.
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