IntelliChat: AI-Led Value Creation for Employee Service Qorus-Infosys Finacle Banking Innovation Awards 2026

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Taipei Fubon Bank

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18/06/2026 Banking Innovation

We launched IntelliChat, a GenAI digital co-pilot, to resolve post-merger operational strains. It automates IT support, deflects 34% of live agent calls, and provides 24/7 service, turning our internal knowledge base into measurable value.

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IntelliChat: AI-Led Value Creation for Employee Service Qorus-Infosys Finacle Banking Innovation Awards 2026

Submitted by

Taipei Fubon Bank

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Interested in learning more?

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