Smart Approve Qorus Banking Innovation Awards 2022

The Mauritius Commercial Bank Limited (MCB) has introduced a new payment application, i.e. SmartApprove, on the marketplace. Via the latter, which is a convenient and secure web-responsive Application, authorized signatories can approve transactions directly on a tablet/smartphone/PC screen. The project was kicked-off in November 2018. MCB team immediately embarked on the Discovery and Inception stage and finalized in December 2018. After that, MCB began various sprints, with the initial sprint or Sprint 0 ending in December 2018. After Sprint 0, MCB initiated various development sprints, which concluded in October 2019. MCB then deployed the Minimum Viable Product (MVP) and, in February 2020, SmartApprove was officially launched. Key features of the Application are as follows: (i) Allowing multiple transactions approval for several companies at one go; (ii) Receiving important notifications pertaining to transactions; (iii) Getting a consolidated summary of pending transactions; (iv) Availing of a dashboard for recent transactions; and (v) Having online access to the accounts of companies being dealt with. Other new features where thereafter implemented to further improve the experience of our customers as follows: (i) Alert for New beneficiary whose objective is to mitigate phishing risks and (ii) Allow our customers to track their cross-border transactions through the SWIFT GPI tracker.