Loan application in WhatsApp Qorus Banking Innovation Awards 2022

Submitted by

Banco do Brasil

Premium

30/09/2022 Banking Innovation

Banco do Brasil customers can apply for loans directly on the WhatsApp channel The journey is all done in the channel and the money is immediately credited to the customer's checking account

Innovation details

Country
BrazilCategory
Digital Marketing & SalesKeyword
Loans, Social media

Innovation presentation

Banco do Brasil has increasingly expanded its banking service on the WhatsApp channel. Currently, Banco do Brasil's BOT is the most complete in the Brazilian market where the customer can carry out consultation transactions such as balances, statements, transfers, loans and Open Finance consent requests.

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