Submitted by

Banco Santander

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20/09/2023 Banking Innovation

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The change in the paradigm of transactionality in quantity and profile and the entire digital transformation of the Bank in the last 2 years have amplified the need to adjust service models and invest in new equipment and tools.Adjust service models to Customer needs, with a view to increasing the commercial window, geographical management of branches and strengthening self-service, expand the functionalities of Selfbanking machines, streamlining related processes and provide the necessary tools to support new branch models, streamlining cash management and ensuring support in the management of self-banking equipment

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