Qorus Banking Innovation Awards 2023

Dataroid and The Swat Digital Assistance Team

Submitted by

İşbank Group

Logo of İşbank Group

As a result of its historic commitment of contributing to the industry of the country, Isbank...

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20/09/2023 Banking Innovation

About

Data Analytics and Action Platform by Dataroid software company helps us to get a complete view of customer journeys across channels so we can deliver better experiences, build deeper relationships with customers and drive business results. We track each and every unique customer interaction across channels, visualize end-to-end customer journeys and identify pain points to act via informative messages, dynamic message-based guidance, push messages and live digital support with a special team called Swat

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