Qorus-Infosys Finacle Banking Innovation Awards 2025- Nominated

Speech Analytics Derived Sales Data

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Yapi Kredi

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Yapı Kredi was established as the first retail oriented private bank in Turkey and now the...

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18/04/2025 Banking Innovation

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Using Speech Analytics, we have successfully crafted a sales strategy focusing on data gathered from customer calls. Successfully, we created a analytics-derived sales data and managed 5% sales conversion rate comparing to 2%

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