Qorus Banking Innovation Awards 2023 - Winner

WhatsApp Banking with omnichannel integration

Submitted by

Emirates NBD

Logo of Emirates NBD

Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Turkey) region,...

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04/09/2023 Banking Innovation

About

Meet the all-new Emirates NBD WhatsApp Banking, seamlessly integrated with our IVR, mobile app, tablet, and online banking applications. Get assistance on all your top-needed banking requests and queries—anytime, anywhere—even if you’re not an Emirates NBD customer. In case your request is not digitally available, our human advisors will join the chat for a speedy resolution.

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