Submitted by

Mobilink Microfinance Bank

Premium
31/08/2023 Banking Innovation
Convenient: Get health insurance service through your mobile – no branch visit. Flexible: Free to try with weekly, quarterly, bi annual and annual insurance plans . Quick: Valid claims disbursement within 2 days only. Unlimited consultation with doctors for whole family via video/voice. 100% re-imbursement on non-panel hospitals. Loss of income coverage.
Innovation details
Country
Pakistan
Category
Beyond Core Banking Offerings
Keyword
Women-targeted offerings, AI & Generative AI, Insurance, Claims management

Innovation presentation

As per a study, Pakistan ranks 154th among 195 countries in terms of quality and accessibility of healthcare. Dost Muhafiz is an e-healthcare service providing our Mobilink Bank customers with the best medical/insurance services. From consultations to prescriptions, Dost Muhafiz will connect you to the best-certified doctors nationwide. Moreover, it provides flexible insurance plans to customers according to their needs. The initiative was launched in May 2022, with the mission to provide easy and accessible digital insurance plans for all, at affordable rates, to offer maximum ease for the customers. The product suite offers affordable plans for eight (8) different categories with real-time claim disbursements. Four out of these eight products are catered toward women. A major USP is that the claimed amounts from non-panel hospitals are also fully disbursed, without any deductions. Features: - Only for active Mobilink Bank customers - Insurance benefits for all Account holders - Free trial for 3 days - Different product variants: PKR 40 (Weekly), PKR 300 (Quarterly), PKR 500 (6 Months) and PKR 1,000 (Annually) [PKR 1000= USD 3.5) - Unlimited online and offline consultation – non-emergency cases

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