AI Quote Qorus Innovation in Insurance Awards 2021 - Winner

Using AI Quote, brokers and clients can upload a PDF or pictures of competitor insurance and investment documents, via phone or computer, and receive an equivalent Discovery quote in seconds. The entire journey can be completed in under two minutes. Where a client completes the journey, they will be called by a sales agent to discuss the specifics of the quote and close the sale. South African insurance and investments markets are highly developed and innovative spaces, with frequent product updates and enhancements. While products are fine-tuned to meet customer needs, it’s difficult for brokers to keep track of various products in the market and how they compare between competitors. In addition, clients are not in the position to understand how exactly their financial products compare against competitors. Using artificial intelligence to read competitor documents, AI Quote allows clients and brokers to upload a document and get comparable Discovery benefits almost instantly. By removing sales frictions and automatically carrying out comparisons, Discovery’s AI Quote aims to enhance the company’s exposure to potential clients, attract brokers to sell Discovery products, improve accuracy of replacements and promote Discovery’s brand as a market-leading innovator. We’re taking quoting to the next level by delivering it on an efficient client- and broker-centric platform available at their fingertips.