One Zurich – Global Employee App Qorus Innovation in Insurance Awards 2022 - Winner
Submitted by
Zurich Insurance
Zurich is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.
SpainCategory
Workforce TransformationKeyword
Customer experience, Insurance, Innovation, Digital channels & Omnichannels, HR & New ways of working, Social media, IoT & Telematics, Corporate branding, Real Estate
Innovation presentation
One Zurich is the all-in-one mobile application for Zurich employees. This innovation overcomes the scattered landscape of platforms, applications, and sites that employees had to access to take care of their day-to-day - often on a desktop, while logged into a VPN. Built for employees, by employees, the app brings key actions and information into one handy, modern interface that supports employees wherever they go. We launched an initial version of the app, focused on workspace booking and office information, last year in select business units. In early 2022, we began rolling out our expanded Core product offering, which includes the features listed below. The Core app will be rolled out to all business units globally (40+ units, 45k employees) this year, in their local languages - but this is just the beginning. We are already delivering on the next phase of our robust product roadmap, which we will continue to refine based on inputs from employees regarding what will bring them the most value in the app. Facilities: View interactive maps, Book a workspace, Find colleagues' bookings, View office information Human Resources: HR actions including Book time off, Record time worked, Edit personal information, View paystubs, & View team calendar IT Support: Chat with live support agent, Raise and track an incident, Raise and track a service catalog request Employee Benefits: Access corporate benefits card News & Communications: Read the latest company news, listen to Zurich podcasts, and access market intelligence Profile: Digital business cards Future feature categories: Wellbeing, Sustainability, Contract Zurich Products and Services, Submit Expenses, Manage Approvals, Local Integrations
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