Remote Diagnosis in Claims Qorus Innovation in Insurance Awards 2023 - Winner

Submitted by

Zurich Insurance Group

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11/04/2023 Insurance Innovation

The Remote Diagnosis in Claims was an innovation developed by Zurich in Brazil with the purpose of improving the customer experience in the repair of products that have extended warranty insurance. In general, it is the structuring of a technical call center to identify the product problem, avoiding unnecessary trips to the customer's home and streamlining the service.

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Remote Diagnosis in Claims Qorus Innovation in Insurance Awards 2023 - Winner

Submitted by

Zurich Insurance Group

Want to keep reading?

Interested in learning more?

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