United KingdomCategory
InsurtechKeyword
Customer experience, Insurance, Digital channels & Omnichannels, Health insuranceBusiness Line
Health InsuranceDistribution Channel
Online / Direct
Innovation presentation
Peachy has built the UK's first truly digital health insurance. We’re on a mission to drive financial inclusion by making access to private healthcare simple, affordable and digital. So how are we different?
Simplicity - Quote & buy in under 90 seconds - Monthly plans, cancelled anytime so you’re not locked-in - No medical forms or waiting periods to get started - No excesses, removing a barrier to get care - See any UK accredited healthcare provider, giving you choice
Affordability - We've designed plans with greater flexibility by unbundling benefits and enabling personalisation of annual limits (even for hospital care) - As a result, Peachy plans can start from under £10pcm (depending on customer age and home postcode), whilst always including unlimited virtual GP consultations and mental health cover (in-patient / day-patient - £20k p.a.; out-patient - £1.5k p.a.) - Our product bridges the gap between low cost, low cover cashplans and high cost, high cover PMI
Digital-first CX - manage everything via the Peachy app: - See benefits and annual limits - Book an appointment and have a Virtual GP consultation in-app - no need to download multiple apps to access Peachy services! - Check you're covered with ease with our smart chatbot before getting care, for peace of mind - Search our directory of UK accredited healthcare professionals to get care - Schedule F2F or remote physio appointments with Ascenti - the UK's largest provider of physiotherapy (300+ locations) - Make a claim in minutes using our smart chatbot and providing a video selfie - Manage your plan including adding or removing benefits / family member and changing limits - Contact the Peachy team via in-app chat at any time - no hold music here
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