Rapid Repair Cover, the solution bringing peace of mind to the roadside assistance journey Qorus Innovation in Insurance Awards 2024

Submitted by

Allianz Partners

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are...

Premium
12/04/2024 Insurance Innovation
As an exclusive RSA product, Rapid Repair Cover is a differentiating add-on to any roadside assistance request. It provides customers with extra mobility and peace of mind by offering not only assistance but also swift repair services
Innovation details
Country
Italy
Category
Product & Service Innovation
Keyword
Customer acquisition & loyalty, Customer experience, Operational excellence & efficiency, Customer service, Strategy & Business model, Beyond financial services & ecosystems, Car & Mobility insurance, Marketing & sales, Assistance, Mobility
Business Line
Assistance
Distribution Channel
Partners

Innovation presentation

Picture this: your vehicle suddenly falters, causing increased and unexpected costs and immense stress. But fear not, with Rapid Repair Cover, you're not just getting standard Roadside Assistance benefits like call center support, on-spot repair, and towing – you're getting an unparalleled level of service. Here is why Rapid Repair Cover stands out: - Swift Solutions: Gain prioritized access to our elite repair network workshops, with diagnoses completed in less than 2 hours. Say goodbye to prolonged waiting times and uncertainty! - Comprehensive Coverage: Enjoy free repairs if the breakdown stems from any of the specified list of covered spare parts included in the Rapid Repair Cover product. - Cost Savings: Receive a 10% discount on any additional invoiced elements, providing extra relief for your wallet. No more worrying about hefty repair bills! - Peace of Mind: Rest easy with a 1-year warranty on repairs, ensuring long-term reliability and customer satisfaction.

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