About
The application is used for intelligent damage assessment. It is possible to evaluate customers' claims with visual intelligence and instantly upload photos of damaged vehicles to create a damage file by affiliated repair shops.
Innovation presentation
Loss adjustment in damage assessment is an expense. Currently, we assign this through fixed rules as we cannot assign it with an intelligent system. We aim to perform accurate and instant triage for each claim and direct our customers to the right place.
Uniqueness of the project
Artificial Intelligence-Supported Image Capture
In the vehicle damage assessment process, a tool that evaluates the damage of 2 or more spare parts with artificial intelligence integration was developed, adding a final step in FNOL. The result enables rapid processing based on the entire set of rules, allowing for expedited handling of the claim in cases where the AI determines that only 2 or fewer spare parts are damaged.
Efforts to Enhance Image Quality
To improve image quality and enhance model accuracy, a mobile application was developed to assist users in capturing photos from correct angles and distances, under desired lighting conditions. The application also includes ghost images tailored to vehicle types, aiding users throughout the photo capture process.
