Qorus Innovation in Insurance Awards 2024 - Winner

Santalucía VoC: Advanced Customer Sentiment Detection

Submitted by

Santalucía Seguros

Logo of Santalucía Seguros
Get in touch
premium
Q+
18/04/2024 Insurance Innovation

About

Experience excellence: Our AI-powered VoC platform proactively detects issues and patterns, swiftly resolving them through our Close the Loop team, and delivering exceptional experiences effortlessly

Want to keep reading?

Become a Qorus member to get access to all our innovations

Check our offer

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related Content

Banking Innovation FirstTouch Digital Customer Satisfaction
Banking Innovation NLP-Based Smart Response System for Customer Applications
Banking Innovation Postbank AI call engine
Banking Innovation Generative AI Chatbot for Inclusive Customer Support
Banking Innovation novobanco GenAI Customer Complaints Hub Faster answers. Smarter service. Stronger trust.
Banking Innovation AIB Search Reinvented: AI-Powered Search Engine to Elevate Customer Experience
Banking Innovation AI and RPA-Powered Complaint Resolution Management
Banking Innovation MoodSense: Real-time Agent Analytics