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AI-based tool that optimizes agent advice, personalizing the response to customer needs and queries.
AI-based tool that optimizes agent advice, personalizing the response to customer needs and queries.
Innovation is the foundation of progress in the ever-changing field of customer service. ICICI Lombard (ILGIC) in late December 2022...
TopGPT by Topdanmark is the first customer-facing GPT in European insurance, and has achieved true business value since its launch...
Enhancing Small and Medium Enterprises with streamlined financial solutions.
Imagining banking in the future on Apple Vision Pro!
We've gathered some of the most pressing questions from our European member banks and asked Joe Jelinek, Research Director at...
This pioneering solution, underwritten by QBE and distributed through YAS, utilizes advanced technology from Assureful, offering a scalable and dynamic...
Dutch businesses gained a powerful new tool this month with the launch of CheckAhead, a digital solution designed to evaluate...
Lloyds Bank has introduced the Benefit Calculator, a new feature in its mobile app that simplifies the process of identifying...