Submitted by

Türkiye Finans

Premium
11/06/2026 Banking Innovation
Call Center AI Assistant is a private generative AI solution that helps agents find trusted answers in seconds. It cuts search time from 90 to 10–15 seconds, boosts efficiency up to sixfold, and keeps all customer and bank data within the bank.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more?

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.

Related Content