3D learning culture Qorus-NTT DATA Innovation in Insurance Awards 2025

Submitted by

Max Life Insurance

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19/02/2025 Insurance Innovation

Create a learning environment where learners experience seemless integrated programs without disturbing daily work rhythm

Innovation details

Country
IndiaCategory
Workforce TransformationKeyword
HR & New ways of working, LearningBusiness Line
Life InsuranceDistribution Channel
Bancassurance

Innovation presentation

The attendance in leaning programs was low, supervisor accountability was zero and well defined outcomes were missing. Field had to manage complex work environment and also buyin for training was low. Multiple competition partners in bank and frequent regulatory and product changes made learning tough for field teams especially the frontline teams

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