Qorus-NTT DATA Innovation in Insurance Awards 2025

Revolutionizing Motor Insurance Renewals: A Customer-Centric Transformation

Submitted by

Future Generali

Get in touch

premium

Q+

03/03/2025 Insurance Innovation

About

Our transformation of Renewal experience enhanced customer satisfaction and drove business growth. Leveraging customer insights and cross-functional collaboration, we reengineered the customer journey using design thinking concepts.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Check our offer

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.

Revolutionizing Motor Insurance Renewals: A Customer-Centric Transformation

Future Generali

About

Want to keep reading?

Interested in learning more? Speak to Boris, Qorus's Content Lead

Related Content