How to become an GenAI leader in the insurance sector? By turning employees to GPT everyday users. Qorus-NTT DATA Innovation in Insurance Awards 2025 - Winner

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ERGO Versicherungsgruppe

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04/03/2025 Insurance Innovation

How can ERGO become a Gen AI heavy user for better customer service? By convincing our 30.000 colleagues of “ERGO GPT” every day. We achieve this with our GPT Change Team, which organizes the transfer of knowledge within the company. Very successful!

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How to become an GenAI leader in the insurance sector? By turning employees to GPT everyday users. Qorus-NTT DATA Innovation in Insurance Awards 2025 - Winner

Submitted by

ERGO Versicherungsgruppe

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