New Mobile App for Bussines Banking Qorus-Infosys Finacle Banking Innovation Awards 2025
Submitted by
Alior Bank
Alior Bank SA is a large universal bank in Poland. It forms the 10th largest financial group in the country, with more than 6,000 employees as of end of 2015. Since 2015, the bank commenced a series of mergers and acquisitions, most notably acquiring Meritum Bank (2015) and Bank BPH...
PolandCategory
Product and Service InnovationKeyword
Digital channels & Omnichannels, SME Banking
Innovation presentation
Project Overview: Alior Bank has launched a new digital banking platform for business clients – Alior Business and Alior Business Mobile. This comprehensive, modern solution is designed for micro-enterprises, SMEs, and large corporations, combining intuitive design, personalization, and integration with ERP systems.
Innovation Objective: The goal of the project was to create a modern, fully digital banking environment that:
Meets the diverse needs of business clients, Ensures convenience and security, Integrates with accounting and operational tools, Supports business growth through automation and digitalization of financial processes.
Key Features and Innovations: Modern Architecture: A native mobile app leveraging full device capabilities (FaceID, TouchID, push notifications). Personalization: Customizable interface and features tailored to individual user needs. New Authentication Methods: PIN, biometrics, and push notifications. BLIK Support: BLIK codes available now, with phone transfers and contactless payments planned. ERP Integration: Seamless connection with Comarch ERP XT for invoicing and payment generation. Self-Service Module: Upcoming feature allowing businesses to open accounts independently. New User Interface: Clean, modern design aligned with UX/UI best practices.
Results and Impact: Increased Customer Satisfaction: Thanks to the platform’s intuitive and flexible design. Operational Efficiency Gains: Through automation and ERP integration. Strengthened Market Position: Reinforcing Alior Bank’s role as an innovation leader in the SME sector.
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