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Brains and Bots: Turning a manual repayment flows into a seamless digital process

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Postbank Bulgaria

Postbank, legally named Eurobank Bulgaria AD is a member of Eurobank Group, and is the fourth...

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11/06/2025 Banking Innovation

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Postbank automated its complex repayment email process using AI and RPA — transforming 7,000+ monthly emails into a structured, scalable, and error-free workflow that boosts recovery rates, reduces cost, and ensures full regulatory compliance.

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Brains and Bots: Turning a manual repayment flows into a seamless digital process

Postbank Bulgaria

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Want to keep reading?

Interested in learning more? Speak to Boris, Qorus's Content Lead

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