Zeus Storm Eye: Precision Operations Empowerment Qorus-NTT DATA Innovation in Insurance Awards 2026

1 .Technological Innovation: From "Manual Extensive" to "Intelligent Precision", Consolidating the Core Foundation of Storm Eye.

(1). AI+ big data-powered agent profiling: Going beyond traditional manual tagging, this system builds a multi-dimensional model covering capabilities, productivity, customer segments, behaviors, and needs. It accurately identifies agents' weaknesses and growth potential, providing data-driven support for targeted marketing.

(2). Intelligent Grouping Engine: Replacing manual experience-based segmentation, it automatically classifies agents through algorithms (e.g., Newcomer Growth Group, High-Performing Task Force, Senior Expert Cultivation Group), dynamically optimizing grouping criteria to ensure precise resource allocation.

(3). Personalized Empowerment Tool Matrix: This system provides intelligent scripts, precise customer segmentation, online training, and expedited underwriting claims processing to deliver tailored empowerment for each agent, thereby enhancing their sales efficiency and service quality.

2 .Model Innovation: Reconstructing Logic, Creating a New Paradigm of Storm Eye Driving.

(1). Zeus Storm's Centralized Model: Elevating the insurance company's operational framework to a core empowerment hub, it coordinates technology, resources, processes, and incentives, transitioning from 'back-end support' to 'front-end drive' to control the pace of empowerment and resource allocation.

(2). The "Segmented Operations + Precision Empowerment" closed-loop model: Establishes a positive feedback system encompassing "Operational Hub → Intelligent Segmentation → Differentiated Empowerment → Capability Enhancement → Productivity Growth → Value Feedback → System Optimization", effectively resolving the disconnect between traditional empowerment and operational execution.

(3). Flat profit distribution model: Streamline marketing hierarchies to convert administrative costs into direct agent earnings, with enhanced first-year/renewal commissions and long-term service bonuses, creating a three-way synergy—agent income growth, productivity improvement, and corporate efficiency enhancement.

3 .Value Innovation: Three-dimensional Win-win to Create Quantifiable Value of Industry Transformation.

(1). To the Agent: From "Passive Management" to "Active Growth".

AI-powered visual dashboards empower agents to clearly identify their strengths and weaknesses, replacing traditional vague feedback with actionable insights that define growth trajectories. This precision-driven empowerment addresses skill gaps, boosts sales efficiency and revenue, while strengthening professional fulfillment. Data shows such tailored support can shorten agents' growth cycles by 30% and increase new agent retention rates by 26%.

(2). To Insurance Companies: From "Efficacy Loss" to "Precision.

Efficiency"With the operational system as the core driver, this initiative activates individual agent productivity to simultaneously boost premium scale, customer value, and operational efficiency while optimizing cost structures. Three key performance indicators are expected to be achieved: a 20%+ increase in average agent productivity, a 15% reduction in operational costs, and a customer satisfaction rate exceeding 90%. Additionally, the accumulated human data assets will provide decision-making support for product design and channel optimization, creating a positive feedback loop between human resources and business performance.

(3). For the industry: Establishing a benchmark for the "AI + human resources" transformation.

We pioneer an innovative paradigm of "operational empowerment + segmented management", overcoming the limitations of traditional agent-based operations. This model delivers replicable and scalable solutions for insurance industry agent empowerment, highlighting the project's value and innovation. By establishing a closed-loop human resource management system encompassing "evaluation, segmentation, operation, and iteration", we provide scalable transformation strategies. These initiatives drive the industry's shift from "experience-driven" to "data-driven" practices, and from "homogeneous management" to "personalized activation" in human resource operations.

Centered on the Zeus Storm Eye framework, this initiative pioneers an innovative paradigm of 'operational empowerment + segmented management' through three core innovations: technical precision, closed-loop models, and value co-creation. It fundamentally overcomes the limitations of traditional agents' extensive management approaches, achieving dual rapid growth for both agents and insurers. The solution not only provides replicable and scalable empowerment tools for the insurance industry but also delivers both practical implementation and industry leadership.