Super App Qorus-NTT DATA Innovation in Insurance Awards 2026

The DICEUS Super App consolidates fragmented insurance services into a single mobile environment. The project aims to unify policy management, payments, and customer engagement. The platform serves health, life, unit-linked, car, and travel insurance lines. Its modular architecture allows insurers to activate specific functions as needed. This approach ensures a consistent data flow and a unified user experience. Many insurers currently rely on separate applications for different tasks. These tasks include policy servicing, investment tracking, and customer support. This fragmentation causes friction in the digital journey. The Super App replaces these siloed structures with one customer-facing ecosystem. Unlike traditional portals, it delivers a seamless omnichannel experience. It meets the modern demand for accessibility on smartphones.

The application introduces a fully digital lifecycle for life insurance contracts. Users view beneficiaries, premiums, and death benefits directly. Unit-linked functionality allows policyholders to switch funds and rebalance portfolios. Health modules provide an AI-powered symptom checker and telemedicine scheduling. These self-service features turn insurance into a daily lifestyle tool. The app shifts insurance from a passive contract to an active financial instrument. Development involves a multi-disciplinary team of thirty specialists. This group includes experts in software engineering and data science. Functional areas cover AI development, API integration, and user experience design. The platform integrates with core insurance systems and payment gateways. It utilizes LLM-powered chatbots to support inquiries in multiple languages. Strategic support comes from the Microsoft Founders Hub and Google Cloud. The Super App has achieved industry adoption. Major insurers like UNIQA and Vienna Insurance Group utilize the solution. The project received recognition at the Global Insurtech Awards 2025. It is supported by the Swiss Insurtech Hub and Insurtech UK. Results show improved customer satisfaction and higher retention rates. The platform reduces call center workloads through digital claim submissions. It positions DICEUS as a leader in digital customer engagement.