Insurance

Overview

Underwriting is undergoing one of the most important transformations in its history. As customer expectations rise, risks evolve, and competition intensifies, insurers must rethink how underwriting operates. Powered by generative AI, advanced analytics, and new workflow automation, underwriting is being rewritten to become faster, more precise, and more connected across the insurance value chain.

This session will feature keynote insights from Matt Madsen, a leading expert in insurance innovation at Accenture, who will share findings from Accenture’s latest research on underwriting modernization - Underwriting Rewritten. In addition to the keynote, the session will include perspectives from other industry contributors, offering a broader view of how insurers are rethinking underwriting in practice. Whether through practical examples, panel discussion, or experience sharing, the goal is to provide a diverse look at the approaches shaping the next era of underwriting.

in partnership with

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital,...

Main topics

The new business drivers reshaping underwriting: market pressure, customer expectations, regulatory demands and emerging risks

How generative and agentic AI are reshaping risk assessment, data gathering, decision-making, and pricing in real time.

Reimagining underwriting workflows: boosting capacity, speed and consistency through automation, data integration and new operating models

The evolving role of underwriters: new skills, talent needs and human–AI collaboration models shaping the future of the profession

Speakers

Silvia Milian
Qorus
Insurance Senior Advisor
Matthew Madsen
Accenture
Managing Director, Global Lead for Insurance Operations Transformation

Speaking institutions