The future of fintech at Money20/20 USA: Agentic AI, platforms, and the architecture of trust
After several intense days at Money20/20 in Las Vegas, one message stood out clearly: The fintech world is shifting from products to infrastructure, from apps to ecosystems, and from technology to trust. Artificial intelligence, in particular agentic AI, is at the heart of this transformation. But its role goes far beyond efficiency.
After several intense days at Money20/20 in Las Vegas, one message stood out clearly: The fintech world is shifting from products to infrastructure, from apps to ecosystems, and from technology to trust. Artificial intelligence, in particular agentic AI, is at the heart of this transformation. But its role goes far beyond efficiency. It’s redefining how we think about value creation, accountability, and inclusion across the entire financial system. Below are several key reflections that capture the next chapter of fintech’s evolution — and what it means for leaders building in this new era. An article by Andrew John Zeller.
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