Embedded Insurance

What you’ll learn

Artificial Intelligence is reshaping the financial services landscape — transforming how banks, insurers, and ecosystem partners design, deliver, and personalize customer experiences.

Join us for our next Embedded Insurance Community Webinar where we will explore how AI unlocks new growth opportunities, drives operational excellence, and enables seamless customer journeys across financial services.

In this session, we’ll look at how leading institutions are using AI to shift from products to personalized solutions, improve decision-making, enhance risk and claims processes, and strengthen collaboration across the broader digital ecosystem. Through real-world use cases and expert insights, we’ll highlight how financial and insurance players can responsibly leverage AI to build smarter, more connected, and customer-centric ecosystems.

We are also pleased to confirm a keynote contribution from Andreas Decker, CPO at Solvd Group, who will share insights on agentic AI and its role in modernizing claims and automotive processes. In a brief live demo, he will illustrate how autonomous AI agents can streamline interactions, verify policies, gather context, and coordinate services in real time — offering a practical glimpse into the future of intelligent claims management.

Main topics

From products to personalized financial solutions: evolving customer expectations in the AI era

Responsible AI in decision-making, risk assessment, and governance

Intelligent automation in claims, underwriting, and customer support

Building connected, AI-powered ecosystems across banking, insurance, mobility, and beyond

Speakers

Silvia Milian
Qorus
Insurance Senior Advisor
Andreas Decker
Solvd Group
CPO - Chief Product Officer
Pieter van der Walt
Discovery
Group Chief Privacy Officer
Romain Caillet
Accenture
Accenture’s Strategy Lead for Insurance in EMEA

Speaking institutions