The National Bank of Kuwait (NBK) has once again solidified its position as a leader in the financial services industry by clinching four prestigious awards at the Qorus Banking Innovation Awards 2023, held in Dubai. These accolades recognize NBK's commitment to pioneering innovations and setting new standards in the Middle East's financial sector.
Middle Eastern and African innovation excellence in the spotlight at the first-ever Qorus Reinvention Awards
In an evening filled with anticipation and excitement, NBK secured its place in the limelight, taking home awards in four distinct categories: Social, Sustainable & Responsible Banking, SME Bank of the Year 2023, Core Offering Innovation, and Reimagining the Customer Experience.
The Gold Award for the "Reimagining the Customer Experience" category was bestowed upon NBK for its exceptional banking services, highlighted by state-of-the-art ITM (Interactive Teller Machine) devices that enable customers to enjoy quick and hassle-free banking. This recognition underscores NBK's dedication to making banking more accessible and convenient for its clients.
In the "Social, Sustainable & Responsible Banking" category, NBK received the Bronze Award for its innovative "Bankee" program. This initiative focuses on integrating ESG (Environmental, Social, and Governance) standards into banking operations and has played a vital role in promoting financial inclusion and raising financial literacy among government and private school students in Kuwait.
In the "Core Offering Innovation" category, NBK was honored with the Bronze Award for adopting cutting-edge technologies and services in payment systems. The bank's extensive range of digital payment solutions and advanced payment services played a crucial role in securing this recognition.
For its outstanding support to small and medium-sized enterprises (SMEs), NBK was awarded the Silver Award in the "SME Bank of The Year" category. The bank's innovative and digital offerings tailored to meet the unique needs of SMEs reflect its dedication to providing exceptional customer support.
As the largest financial institution in Kuwait, NBK continues to dominate the commercial banking market and consistently earns the highest credit ratings from respected agencies like Moody's, Standard & Poor's, and Fitch Ratings. NBK's vast international network, encompassing branches and subsidiaries in prominent global cities and a regional presence in multiple Middle Eastern countries, further underscores its prowess in the financial sector.
Qorus members can access a complete feature including a detailed presentation of all the winners here