Halyk Bank's digital upgrade: Elevating customer experience with advanced storage solutions

in partnership with

Huawei

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Digital Reinvention
20/02/2024 Article

Halyk Bank, a leading force in Kazakhstan's financial sector since 1923, has long been recognized for its quality services across 572 branches, serving a diverse clientele. Recently, the bank has prioritized digital enhancements to better serve its customers, introducing mobile apps like Halyk Homebank and Onlinebank, alongside a robust online platform, to improve accessibility and convenience.

These digital upgrades include features like single-login access and QR code-based ATM transactions, showcasing Halyk's commitment to enhancing customer experience. Additionally, the bank's expansion into various digital platforms, such as Halyk Travel and Halyk Invest, reflects a strategic move towards building a comprehensive ecosystem while diversifying revenue streams.

However, as digital demand surged, Halyk's storage infrastructure faced strain. Legacy systems struggled to cope with increased traffic and transaction volumes, necessitating an upgrade. To meet these challenges, Halyk Bank adopted Huawei OceanStor Dorado all-flash storage systems, tailored for high-speed transactions and real-time monitoring.

The implementation of OceanStor Dorado has significantly improved storage capacity and system efficiency. Features like SmartDedupe and SmartCompression optimize storage space, reducing costs while improving overall efficiency. With Non-Volatile Memory express (NVMe) technology ensuring ultra-low latency, Halyk Bank can deliver a seamless user experience, free from interruptions.

Furthermore, Halyk's adoption of remote replication and snapshot technology ensures business continuity, guaranteeing 24/7 service availability. This proactive approach underscores Halyk Bank's commitment to reliability and customer satisfaction in an increasingly digital world.

As Halyk Bank continues to innovate in FinTech, Huawei OceanStor Dorado remains a cornerstone of its digital strategy, providing a robust ecosystem for customers and partners. Through these advancements, Halyk Bank is positioned to thrive in an interconnected digital landscape, delivering enhanced services to its clientele.

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