PNC Bank is embarking on a massive investment initiative, earmarking nearly $1 billion to bolster its branch network nationwide. With plans to open over 100 new branches and renovate more than 1,200 existing locations by 2028, the bank aims to enhance accessibility and convenience for customers across the country.
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Key metropolitan areas such as Austin, Dallas, Denver, Houston, Miami, and San Antonio are slated for the rollout of new branches, expanding PNC's reach and service offerings. Simultaneously, existing branches will undergo renovations to ensure a superior customer experience.
Alex Overstrom, head of PNC Retail Banking, emphasized the critical role of the branch network in fostering customer relationships. He highlighted the dedication of PNC's 15,000 branch team members in providing personalized service to millions of customers monthly, underlining the bank's commitment to its customers, team members, and communities.
Currently boasting approximately 2,300 brick-and-mortar locations nationwide, PNC Bank extends its reach through an extensive network of over 60,000 ATMs, online and mobile banking platforms, and a dedicated customer care center.
Overstrom reaffirmed PNC's commitment to continually invest in its branch network, complementing its digital banking channels to deliver tailored solutions to customers nationwide. With this investment, PNC is poised to expand its physical footprint and deepen its engagement with customers, ensuring exceptional banking experiences in an evolving financial landscape.
