• 25 May 2022

Wednesday 10:00 AM to 11:45 AM

How to win customers’ engagement: UX as a result of business innovation and technology evolution

Digital Reinvention

The way people interact with financial institutions is changing and without a doubt one of the key reasons for this is technology-led innovation. Of course, for many traditional financial institutions this shift towards digital may be harder than for the new fintech players in the industry, nevertheless, as customer expectations are shifting, incumbents have to rethink their approach toward their users to be able to match the experience from other non-traditional companies. And to stay competitive. UX and customer engagement are keywords now.

During our upcoming online event, we will discuss how are new technologies impacting UX and the journey of financial industry customers and why the technology evolution should be at the center of their attention when it comes to serving them better.


Event replays are only accessible to members.

Please log in or create an account if that is your case. Otherwise you can learn more about membership here .


profile picture of Humberto Dominguez

Humberto Dominguez

Banco Santander


profile picture of Adrian Vermooten

Adrian Vermooten

Standard Bank

Chief Innovation Officer

profile picture of Puneet Chhahira

Puneet Chhahira

Infosys Finacle

Head of Marketing and Platform Strategy



Join the Qorus

Today, Qorus is a catalyst for reinvention for our financial services members by helping them to go further, be faster and work together.