05/05/2022 webinar

THE CUSTOMER-ENGAGEMENT IMPERATIVE
What banks can learn from the fintech playbook
 
A rapidly changing market, heightened consumer demands, and a strict regulatory environment impacts traditional banking strategies and challenge progress. The World Retail Banking Report 2022 from Capgemini and Efma explores these forces and discusses how banks can use data and AI/ML technologies to create superior customer experiences that drive growth. The report also analyzes how positioning the CMO as a customer strategist and chief engagement officer can further enhance growth opportunities.
 
In this webinar, we will discuss:
 
-        The key findings from the World Retail Banking Report 2022
-        Chief Marketing Officer’s perspective on the role of CMOs as “custodian of experience”
-        Industry experts’ views on “Data and Digital shaping future of banking”
-        How Capgemini can help banks undergo the necessary transformation
 
Join our World Retail Banking Report 2022 Webinar on May 05, 2022, at 15.00 – 16.00 CET | 9.00 – 10.00 NEW YORK | 17.00 – 18.00 DUBAI

Please note that this webinar is open to financial institutions only.

Replay

Event replays and speaker presentations are reserved for Qorus members and event attendees.

You are already a member or attended the event? Please log in to get access.

Speakers

Agenda

Any questions?

membership

Join the Qorus

Qorus offers something different to the approaches of traditional management consultants, event organizers and research companies. We offer a more innovative and cost-effective way for financial institutions to reinvent themselves by matchmaking members and enabling collaboration that’s neutral and free from constraints.